F.A.Q.

FREQUENTLY ASKED QUESTIONS

*Please note that we reserve the right to use our discretion in combining multiple orders placed to the same recipient to the same address. In these instances, a refund for shipping will not be issued due to processing fees. 

I ENTERED THE WRONG ADDRESS AT CHECKOUT. WHAT SHOULD I DO?

Get in touch with us immediately. Email us, but also, send us a DM on Instagram. Entering the correct address at checkout is your responsibility and we can't guarantee that your message will be seen in time for an edit so please do not delay!

 

AN ITEM IS SOLD OUT. WILL IT BE RESTOCKED?

Our pins are almost always limited edition so if an item is sold out it won't typically be restocked.

 

I PLACED AN ORDER. WHEN WILL IT BE SHIPPED?

Your payment can take up to 3 business days to process. For North American orders, shipping time is typically 3-15 business days. For international orders, shipping time is typically 10-25 business days but can take up to 90 business days in worse case scenarios.

 

WHAT CURRENCY ARE YOUR SHOP ITEMS LISTED IN?

Everything in the shop is listed in USD (United States Dollar)

 

HOW MUCH DOES SHIPPING COST?

USA • $6
Canada • $8
International • $10 - $12

 

DO YOU SHIP WORLDWIDE?

Due to limited shipping options we do not ship to: Norway, Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Mexico, Paraguay, Peru, Suriname, Uruguay, Venezuela

 

WILL MY SHIPMENT BE TRACKED?

All orders will be shipped with full tracking. You will receive an email notification once your order has shipped. Please reply to this email directly to request a tracking link. Sorry for the inconvenience! 

 

DO YOU OFFER CUSTOM MANUFACTURING?

Sorry, but we do not offer this service

 

I HAVE MULTIPLE ORDERS PLACED; CAN YOU COMBINE SHIPPING?

If orders are placed on the same day, they may be eligible for order combination. However, partial refunds for shipping amount cannot be issued due to the transaction fees associated being almost equal to the value of the shipping cost. Please note that we reserve the right to use our discretion in combining multiple orders placed to the same recipient to the same address. 

 

HOW DO YOU GRADE YOUR PINS?

Please refer to our Grading Policy.

 

If you have an issue with an item you received, it is your responsibility to contact us within 5 business days of your order being delivered.